Welcome to the Support CenterIn order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Our Support Schedule:
11:00 AM to 6:00 PM (IST) - Monday to Friday
11:00 AM to 4:00 PM (IST) - Saturday
WordPress 5.0.x compatibility:
You just need to update WPBakery Page Builder (formally Visual Composer) plugin for this. Here are steps:
- Click here to downloadad latest version of Page Builder (Visual Composer) plugin
- Go to Admin > Plugins section and disable your WPBakery Page Builder plugin
- Than Delete this plugin.
- Now click on Add New link to install new plugin.
- Than select downloaded plugin file (js_composer.zip) install it.
- Now activate it again
NOTE: Please note that we have limited staff for support so we are late on replies. Sorry for the trouble.
Our support is limited to usage and issues with the theme and does NOT cover customization and support for 3rd party plugins. However we do offer simple css and code snippets whenever possible for simple customizations.
We try to respond to queries within 24 hours, however depending on weekends and public holidays it may stretch upto 72 hrs.
After creating tickets, please don't reply to our support system via email. Please write write your comments directly on the ticket page. Our system is not linked with email so your email will not reach us and also not linked with your ticket.
We request you to check FAQ page before creating ticket. Here are links:
- Fixology WordPress Theme FAQ
- Knox WordPress Theme FAQ
- Hodges WordPress Theme FAQ
- DigitalLaw WordPress Theme FAQ
- Remould WordPress Theme FAQ
- Howes WordPress Theme FAQ
- Apicona WordPress Theme FAQ
- Erica WordPress Theme FAQ
- Olinia WordPress Theme FAQ
- Arley WordPress Theme FAQ
- Bizbuzz WordPress Theme FAQ
- Heminto WordPress Theme FAQ
- Revell WordPress Theme FAQ
- GoMetro WordPress Theme FAQ
- Crafto WordPress Theme FAQ
- Nutricorp WordPress Theme FAQ